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Driving Customer Equity Valarie A. Zeithaml, Roland T. Rust, Katherine Lemon, First edition
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Valarie A. Zeithaml, Roland T. Rust, Katherine Lemon,
| Media | Books Book |
| Released | June 27, 2000 |
| ISBN13 | 9780684864662 |
| Publishers | Free Press |
| Pages | 304 |
| Dimensions | 184 × 224 × 24 mm · 603 g |
| Language | English |
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