The Organizational Measurement Manual - David Wealleans - Books - Taylor & Francis Ltd - 9780566083495 - January 28, 2001
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David Wealleans
The Organizational Measurement Manual New edition

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A guide to creating customer-oriented measurements. It explores the use of general performance measurement as a management tool for control, customer satisfaction and business improvement, and addresses the procedures for identifying, designing, monitoring and using measurements.

190 pages, index

Media Books     Hardcover Book   (Book with hard spine and cover)
Released January 28, 2001
ISBN13 9780566083495
Publishers Taylor & Francis Ltd
Pages 190
Dimensions 150 × 220 × 20 mm   ·   507 g
Language English  

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