Making Work Visible: Ethnographically Grounded Case Studies of Work Practice - Learning in Doing: Social, Cognitive and Computational Perspectives - Margaret H Szymanski - Books - Cambridge University Press - 9780521176651 - April 18, 2011
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Making Work Visible: Ethnographically Grounded Case Studies of Work Practice - Learning in Doing: Social, Cognitive and Computational Perspectives


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In the 1970s, Xerox pioneered the involvement of social science researchers in technology design and developing better ways of working. This edited volume is an overview of Xerox's social science tradition. Detailed case studies in retail, production, office and home settings show how the client engagement was conducted over time.


408 pages, 53 b/w illus. 7 tables

Media Books     Paperback Book   (Book with soft cover and glued back)
Released April 18, 2011
ISBN13 9780521176651
Publishers Cambridge University Press
Pages 408
Dimensions 229 × 155 × 21 mm   ·   556 g
Language English  
Editor Szymanski, Margaret H.
Editor Whalen, Jack

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