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Winning at Service: Lessons from Service Leaders Waldemar Schmidt 1st edition
Winning at Service: Lessons from Service Leaders
Waldemar Schmidt
Aims to reveal the secrets to service success by analyzing four service companies that grew from small beginnings to the leaders in their industries. This book includes interviews with the four CEOs who guided the companies to their success which reveal the three basic principles they all share.
200 pages, illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | January 14, 2003 |
| ISBN13 | 9780470848234 |
| Publishers | John Wiley & Sons Inc |
| Pages | 208 |
| Dimensions | 155 × 234 × 19 mm · 428 g |
| Language | English |