Tourist Customer Service Satisfaction: An Encounter Approach - Advances in Tourism - Noe, Francis (Retired, National Park Service, U.S. Dept. of Interior, USA) - Books - Taylor & Francis Ltd - 9780415578042 - July 22, 2010
In case cover and title do not match, the title is correct

Noe, Francis (Retired, National Park Service, U.S. Dept. of Interior, USA)
Tourist Customer Service Satisfaction: An Encounter Approach - Advances in Tourism 1st edition

Price
HK$ 2,116
excl. VAT

Ordered from remote warehouse

Expected to be ready for shipping Oct 28 - Nov 9
Christmas presents can be returned until 31 January
Get notified about new Noe, Francis (Retired, National Park Service, U.S. Dept. of Interior, USA) releases

Our customers say:

14-day return policy in accordance with European consumer protection law
Top ranking on Trustpilot
Add to your iMusic wish list

Not rated yet

Also available as:

Customer satisfaction and loyalty in the tourism sector is highly dependent upon the behaviours of front-line service providers. This book explores this relationship by defining the specific kind of verbal and non-verbal messages needed for successful exchanges.

208 pages, 10 black & white illustrations, 10 black & white tables

Media Books     Hardcover Book   (Book with hard spine and cover)
Released July 22, 2010
ISBN13 9780415578042
Publishers Taylor & Francis Ltd
Pages 198
Dimensions 165 × 244 × 17 mm   ·   454 g
Language English  

More from the same publisher

See all of Noe, Francis (Retired, National Park Service, U.S. Dept. of Interior, USA)