The Customer Copernicus: How to be Customer-Led - Charlie Dawson - Books - Taylor & Francis Ltd - 9780367564636 - May 17, 2021
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Charlie Dawson
The Customer Copernicus: How to be Customer-Led 1st edition

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Based on in-depth interviews and stories from leaders of some of the leading organisations in the world, including easyJet, DBS, Handelsbanken, O2, and Sky, this book describes not only how organisations can become more customer-led (which is where most books stop), but how to address the trickiest growth challenges.

192 pages, 7 Line drawings, black and white; 2 Halftones, black and white; 2 Tables, black and white

Media Books     Paperback Book   (Book with soft cover and glued back)
Released May 17, 2021
ISBN13 9780367564636
Publishers Taylor & Francis Ltd
Pages 218
Dimensions 233 × 156 × 18 mm   ·   360 g
Language English  

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