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Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management Annarita Sorrentino
Defining, Measuring and Managing Consumer Experiences - Routledge-Giappichelli Studies in Business and Management
Annarita Sorrentino
This book offers a comprehensive overview of the challenges that marketing faces in understanding, managing and measuring the dynamics of modern consumer behaviours and successfully managing the customer experience.
120 pages
| Media | Books Paperback Book (Book with soft cover and glued back) |
| Released | April 29, 2022 |
| ISBN13 | 9780367559083 |
| Publishers | Taylor & Francis Ltd |
| Pages | 120 |
| Dimensions | 150 × 220 × 10 mm · 185 g |
| Language | English |
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