Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) - Kerry Patterson - Books - McGraw-Hill Education - Europe - 9780071829311 - June 16, 2013
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Kerry Patterson
Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior, Second Edition ( Paperback) 2nd edition

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Broken promises, missed deadlines, poor behavior - they don't just make others' lives miserable; they can sap up to 50 percent of organizational performance and account for the vast majority of divorces. This title offers the tools for improving relationships in the workplace and in life and for resolving all these problems - permanently.

336 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released June 16, 2013
ISBN13 9780071829311
Publishers McGraw-Hill Education - Europe
Pages 304
Dimensions 136 × 221 × 15 mm   ·   368 g
Language English  

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