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Lean Six Sigma for Service
George Michael
Describing the basic elements of successful deployment, this work shows you how Lean Six Sigma can cut costs by reducing complexity; how to utilize its tools to provide better quality service; and how you can use shareholder value to drive project selection - without needing an MBA.
300 pages, Illustrations
| Media | Books Hardcover Book (Book with hard spine and cover) |
| Released | July 16, 2003 |
| ISBN13 | 9780071418218 |
| Publishers | McGraw-Hill Education - Europe |
| Pages | 400 |
| Dimensions | 159 × 233 × 27 mm · 724 g |
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