Raving Fans! - The One Minute Manager - Kenneth H. Blanchard - Books - HarperCollins Publishers - 9780007252053 - October 1, 2006
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Kenneth H. Blanchard
Raving Fans! - The One Minute Manager

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Satisfied Customers Just Aren't Good Enough! 'Your customers are only satisfied because their expectations are so low and because no one else is doing better - If you really want a booming business, you have to create Raving Fans.'

160 pages

Media Books     Paperback Book   (Book with soft cover and glued back)
Released October 1, 2006
ISBN13 9780007252053
Publishers HarperCollins Publishers
Pages 160
Dimensions 150 × 220 × 10 mm   ·   324 g   (Weight (estimated))

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