Healthcare Value Proposition: Creating a Culture of Excellence in Patient Experience - Omachonu, Vincent K. (University of Miami, Coral Gables, Florida, USA) - Books - Taylor & Francis Ltd - 9781138499690 - November 13, 2018
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Omachonu, Vincent K. (University of Miami, Coral Gables, Florida, USA)
Healthcare Value Proposition: Creating a Culture of Excellence in Patient Experience 1st edition

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This book is about how to manage performance in the context of value to the customer or patient. It brings together the many pieces of the performance improvement puzzle – quality, technology, costs, productivity, and customer service.

230 pages, 17 Tables, black and white

Media Books     Hardcover Book   (Book with hard spine and cover)
Released November 13, 2018
ISBN13 9781138499690
Publishers Taylor & Francis Ltd
Pages 230
Dimensions 261 × 186 × 16 mm   ·   626 g
Language English  

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