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![Cover for Ram Babu Roy · Designing Service Machines: Translating Principles of System Science to Service Design - Translational Systems Sciences (Hardcover Book) [1st ed. 2019 edition] (2018)](https://imusic.b-cdn.net/images/item/original/168/9789811309168.jpg?ram-babu-roy-2018-designing-service-machines-translating-principles-of-system-science-to-service-design-translational-systems-sciences-hardcover-book&class=scaled&v=1552551994)